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Walkin Bathtubs – Questions To Ask Before Buying

Walkin bathtubs are pretty sizeable investments. Some of the high-end walkin tubs could easily run you $10,000 or more. So even though you're browsing online, it's a good idea to have a direct discussion with the retailer or manufacturer prior to making your purchase.


In fact, you’ll find that some sellers won’t list the prices of their walkin bathtubs online. That’s not a big deal because chatting with them will help to ensure that you get the perfect tub for your needs. And if you use the information below, you can be confident that you’ve covered all the most important issues. Be sure to bookmark this page.

The first thing you should do is to take measurements of your bathroom and photograph it from various angles. Do the same thing for the specific area where your current tub resides. This way the walkin bathtub seller will have a clear image of the space available for the walk in tub and any specific installation requirements.

Walkin Bathtubs – Focus On Quality, Safety, and Design 

Questions to ask the seller before purchasing a walkin bath:


How high will I have to raise my legs to step into the tub?

Easy access is one of the key requirements for any walkin bathtub. If your mobility is a bit limited, having to step over a 7 inch edge might be too much. 

How wide is the door opening for walkin bathtubs?

Again, you want to make getting into the tub as easy as possible. And if the disabled person uses a wheelchair and must slide into the tub, a wider door will be needed.

Do I need to get the whirlpool and water jets option?

The whirlpool effect is good for increasing blood circulation in the body and soothing your aches and pains. In some cases, doctors will recommend hydrotherapy for treating certain pains and illnesses. So you’ll have to decide if it’s worth the extra cost.

How much water is needed to fill the tub to the recommended level?

This will be determined by the depth of the walkin tub. But it will definitely take more water to fill this tub than a traditional bathtub. In addition, you’ll want to make sure that your water heater will be up to the task. If your water heater has a capacity of 42 gallons, but your tub requires 63 gallons, that’s not a good thing. You may have to upgrade your water heater or purchase a tub with an upgraded heat pump feature.

How long does it take to fill and empty walkin bathtubs?

Again, this depends on the size of the tub. But you certainly don’t want to sit in a tub for 15 minutes waiting for it to fill up or to drain. A reasonable timeframe would be 5 or 6 minutes. In addition, some manufacturers will offer a quick drain option if that’s important to you.

How wide do my door openings need to be to get the tub into the bathroom?

Take measurements of your doorways and hallways before you buy the tub. Share this information with the seller. They will be able to advise you on the proper tub to get that will fit inside your home.

What is the warranty on the walkin tub?

You’re going to find lots of variations in this area. Some manufacturers of walkin bathtubs will provide a one-year warranty and others will offer a lifetime warranty on everything. Nearly all will warranty the door seals for a lifetime. Regardless of the warranty period be sure to search online and with the Better Business Bureau (bbb.org) to determine if there have been any complaints about the manufacturer or it’s products.

What are the payment terms on your walkin bathtubs?

You may be able to finance your purchase or pay it off over time. Also, inquire about any deposit you may have to make on the tub when ordering and whether you can get a refund if you change your mind about buying it. Some states only allow you 3 days to request a refund.

Where was the walkin bathtub made?

Some walkin bathtubs may be manufactured in foreign countries such as China or Mexico to save on labor costs. You may also come across tubs that are labeled as “assembled” in the USA. This means that the parts were manufactured in a foreign country and imported to the USA. This doesn’t necessarily mean that your walk in tub will be poor quality, but it can be the case sometimes. So again, search online to see if there have been any customer complaints. Also remember that if you order a bathtub from Europe there may be size variations because they use the metric system.

Does the walk-in bathtub have a stainless steel frame to support it?

This is especially important for bathtubs that have high walls. If a tub doesn’t have a strong support frame, it can crack and begin to leak over time. Some inferior-quality walkin bathtubs will have no frames and other will have untreated wood frames.

Is the tub approved or endorsed by any organizations that support the disabled or elderly?

This might include organizations like AARP or Americans with Disabilities Act (ADA). If the seller says yes, be sure to ask about discounts.

Should I buy a walkin tub with a door that swings in or out to open?

Walkin bathtubs with doors that swing out will be a little smaller that tubs with doors that swing in. With an out-swinging door, be sure that there’s enough space in the bathroom to accommodate a wide door. Also, if the person is in a wheelchair, make sure the door won’t interfere with them getting into the tub. For walk in tubs with doors that swing in, you’ll want to make sure there won’t be an issue with leg space when the person is sitting in the tub. When the door swings in, the bather may have to shift their body and legs to one side. And as long as you get a decent quality tub, there shouldn’t be any issue with water leaks regardless of how the door swings.

What’s the best walk in or handicap tub design for my specific disability?

There are a wide variety or walk in and handicap bathtubs. So it’s important that you provide the bathtub seller with information about the person’s disability and their body height and weight. For example, there are bariatric walkin bathtubs which are extra large and specifically designed for heavier disabled people.